Our high quality internet service is available for the low cost of $15/month.

The ACP is a government-funded program that provides a $30 stipend per household, covering the cost of our internet service. Because the ACP provides a stipend, the cost of our internet service becomes free for the household applying.

If you participate in government-funded programs such as WIC, SNAP, SSI, or veteran's pension, you immediately qualify for free internet service.

Nonprofit internet is access to the internet provided by an organization like ours, where the goal is to connect previously unconnected individuals and communities, not to make a profit.

Once we determine that we can provide service to your home, we will reach out to you to schedule a time for our technicians to perform the install. They will work with you to determine the placement of your equipment on the inside and outside of your home. After the equipment has been installed and tested, they will then assist you in setting up your network. The whole process should take about two hours.

The Federal Communications Commissions defines 25 Megabits per second as broadband access, and we aim to surpass that.. For a more in-depth breakdown of what functions are supported at different speeds, take a look at this resource from Broadband Now.

You absolutely can cancel at any time. Email us at info@bringtheweb.org or call at (412) 223-4253 and we can help.

Just like the residential Wi-Fi you may get from Comcast or Verizon, your In-Home network will have a personalized name and password. In order to secure access to your In-Home Wi-Fi network, please be cautious about who you provide this information to.

When you sign up for our in-home or public space WiFi service (“Service”), you agree to comply with these WiFi Terms of Use, and we agree to comply with this Privacy Policy. Both the WiFi Terms of Use and the Privacy Policy may change somewhat from time to time, and when they do we will attempt to notify you via the email address you provide us when you sign up, but the changes will be effective whether or not we succeed in notifying you. You can always tell when the current WiFi Terms of Use and Privacy Policy went into effect by looking at the date at the top.)

“You” means the person who signs up for our Service, and “we” (etc.) means Meta Mesh Wireless Communications, a 501(c)(3) organization.

WiFi Service Terms of Use:

1. Enjoy! We hope you make good use of our Services and we wish you many hours of learning, fun, and joy!

2. Maintain control of your account. If you use our in-home WiFi service, you may allow members of your household to use your account to access the internet, but you must supervise all such use to make sure that it does not violate these WiFi Service Terms of Use. In particular, it is your responsibility to monitor the online activities of any minors who access the internet via your account, to ensure that their use is age-appropriate. Parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. If you use our public space WiFi service, you may not share your account information with anyone else. If someone else wants to use our public space WiFi service, have them contact us!

3. Understand that your account is for personal, non-commercial use only. Don’t use your account to resell internet access, host content, or to engage in any other commercial activity.

4. Use Responsibly. Don’t use our Services to do illegal things. Don’t infringe intellectual property rights (copyrights, trademarks, etc.). Don’t harass or threaten anyone, don’t engage in hacking, don’t upload malware, and don’t engage in hate speech. If we receive credible complaints that you are using our Service to do such things, or to do anything else we deem objectionable, or if we notice that you are using your account for commercial purposes, we may – at our sole discretion – warn you, suspend your account for a period of time, or permanently terminate your account (without any pro-rata refund if you have a paid account).

WiFi Service Privacy Policy:

1. When you log in. When you use our Services, we will know who you are because you will log in with the user credentials we have on file for you. Our servers keep copies of login data (which may include username, IP address, dates and times online, identifying information regarding the device you use to access the internet). Please be aware that all such information is potentially subject to disclosure to third parties, including but not limited to law enforcement, as a result of legal process.

2. Your personal information. When you sign up for our Service, you give us personal information about you when you fill in the sign-up form. We keep such information indefinitely (even after you no longer use the Service), but we do not disclose it, share it, sell it, or otherwise use it except for purposes of (a) administering your account in-house, (b) preventing fraud, and (c) complying with the law and with legal disclosure requirements. If you have an account that you pay for using a credit or debit card, we do not receive your credit card information since all credit card payments are processed by our third-party service provider. We only receive confirmation of the amount paid.

3. Security of your information. We will exercise our best efforts to keep your personal information secure. In the unlikely event of a data breach we will comply with Pennsylvania’s Breach of Personal Information Notification Act, 73 Pa. Stat. §§ 2301 et seq.

Yes and no! If you have previously worked with Meta Mesh, your connection and agreement is still perfectly valid with Community Internet Solutions. We’ve got a new name and a new look, as we are evolving our approach to nonprofit internet, expanding our offerings, and growing our reach. We’re so happy you’re here with us!